Your privacy matters to us. This policy explains exactly what personal data bm55 collects, why we collect it, how we use it, and the rights you have over your information.
Privacy at a Glance
These highlights give you a quick overview of our privacy practices. They are not a substitute for the full policy — please read all sections below for complete details.
Every page on bm55 is protected by 256-bit SSL encryption. Your login credentials, payment details, and personal information are transmitted securely at all times — no exceptions.
bm55 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate the platform, process payments, and comply with legal obligations.
bm55 processes personal data in a manner consistent with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its implementing rules and regulations.
You have the right to access, correct, and request deletion of your personal data held by bm55. Submit a request anytime through our support team and we will respond within the required timeframe.
bm55 uses cookies to keep your session active, remember your preferences, and analyze platform performance. You can manage cookie preferences through your browser settings at any time.
If you've opted in to receive promotional emails or SMS from bm55, you can withdraw that consent at any time by contacting support or updating your account communication preferences.
Important Notice: By registering on or continuing to use the bm55 platform at bm55.app, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the platform.
bm55 ("bm55," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, store, share, and protect the personal data of players and visitors who access the bm55 online gaming platform at bm55.app.
This policy applies to all personal data collected through the bm55 website, mobile platform, customer support channels, and any other services we provide. It should be read alongside our Terms & Conditions, which govern your use of the bm55 platform.
bm55 processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. We are committed to upholding the principles of transparency, legitimate purpose, and proportionality in all data processing activities.
bm55 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of data we collect include:
When you create a bm55 account, we collect your full legal name, date of birth, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, or Makati), email address, and mobile number. This information is required to verify your identity and comply with our Know Your Customer (KYC) obligations.
To comply with anti-money laundering regulations and confirm your eligibility to play, we may collect copies of government-issued identification documents (such as a Philippine passport, SSS ID, UMID, or driver's license), proof of address, and proof of payment method ownership.
We collect information related to your deposits and withdrawals, including your GCash number, PayMaya account details, BPI, BDO, or Metrobank account references, and transaction histories. We do not store full bank account numbers or card numbers on our servers — payment processing is handled by PCI-DSS compliant third-party providers.
We record your gaming history, including games played, wagers placed, wins and losses, session durations, and bonus usage. This data is used for account management, responsible gaming monitoring, and regulatory reporting.
We automatically collect certain technical data when you access bm55, including your IP address, browser type and version, operating system, device identifiers, and referring URLs. This data helps us maintain platform security and improve user experience.
If you contact bm55 support via live chat or email, we retain records of those communications, including the content of messages and any attachments, for quality assurance and dispute resolution purposes.
bm55 collects only the minimum personal data necessary for the purposes described in this policy. We do not collect sensitive personal information such as racial or ethnic origin, political opinions, or health data unless specifically required by law.
bm55 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, identity verification data |
| Identity verification and KYC compliance | Identity documents, registration data |
| Processing deposits and withdrawals | Financial data, identity verification data |
| Providing gaming services and platform features | Gaming activity data, technical data |
| Responsible gaming monitoring and intervention | Gaming activity data, registration data |
| Fraud prevention and platform security | Technical data, financial data, gaming activity data |
| Customer support and dispute resolution | Communications data, account data |
| Regulatory reporting and legal compliance | All categories as required by law |
| Marketing communications (where consented) | Registration data, gaming activity data |
| Platform analytics and improvement | Technical data, gaming activity data (anonymized) |
bm55 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
bm55 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
bm55 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent necessary:
We share financial data with licensed payment service providers — including GCash, PayMaya, BPI, BDO, and Metrobank — to process your deposits and withdrawals. These providers are contractually bound to process your data only for payment purposes and in accordance with applicable data protection laws.
We engage third-party KYC and identity verification services to assist with document verification and fraud screening. These providers act as data processors under our instruction and are prohibited from using your data for any other purpose.
bm55 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent authorities where required by law, court order, or regulatory directive.
We work with technology partners who provide hosting, analytics, security, and customer support infrastructure. These partners are bound by data processing agreements and may only process your data on our behalf and under our instructions.
International Transfers: Some of our service providers may be located outside the Philippines. Where personal data is transferred internationally, bm55 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to Philippine law requirements.
bm55 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, maintain your session, and understand how you use our platform.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the bm55 platform — in particular, strictly necessary cookies cannot be disabled without impacting your ability to use the service.
bm55 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, bm55 will securely delete or anonymize it.
bm55 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While bm55 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your bm55 login credentials confidential and for notifying us immediately if you suspect unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bm55:
To exercise any of these rights, please contact the bm55 Data Privacy Officer through our support channels. We will respond to all verified requests within fifteen (15) business days, or within the timeframe required by applicable law.
The bm55 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. bm55 does not knowingly collect personal data from individuals under the age of 21.
If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the bm55 platform, please contact our support team immediately.
Age Restriction: bm55 enforces strict age verification procedures. Any attempt to circumvent age verification controls is a violation of our Terms & Conditions and may be reported to relevant authorities.
The bm55 platform may contain references to third-party services such as payment providers. bm55 is not responsible for the privacy practices of any third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of bm55.
This Privacy Policy applies solely to personal data collected and processed by bm55 through the bm55.app platform and associated services.
bm55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. The date of the most recent revision is displayed at the top of this page.
Where changes are material, bm55 will notify registered players via email or an on-platform notification prior to the changes taking effect. Your continued use of the bm55 platform after the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy.
We encourage you to review this page periodically to stay informed about how bm55 protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way bm55 handles your personal data, please contact our Data Privacy Officer through the following channels:
For formal data subject requests — including access, rectification, or erasure requests — please contact us via email with the subject line "Data Privacy Request" and include your registered account email address and a description of your request. We will acknowledge receipt within three (3) business days and respond in full within fifteen (15) business days.
This Privacy Policy was last reviewed and updated on January 1, 2026. For the most current version, always refer to the Privacy Policy page at bm55.app/privacy-policy.
Your data is safe with us. Now that you know how bm55 protects your privacy, log in and enjoy hundreds of live casino games, slots, bingo, and sports betting — all in one secure platform. Must be 21 years or older to play.
21+ only. Please gamble responsibly. Visit our Responsible Gaming page for tools and support.